Resiliency During Change

Resiliency During Change

Successful change requires some work, but it can feel like you’re spinning your wheels. Resiliency During Change helps you identify your current phase of change and the best steps to reach the next phase. You will learn the elements of the change cycle, your...
Adapt to Influence Module

Adapt to Influence Module

You have honed a powerful message but aren’t achieving the influence you expected. How do you know when it’s time to adapt? We’ll give you the clues to look for and your personalized adaptation plan. And you’ll learn how to construct a message...
Servicing with Excellence

Servicing with Excellence

We’ve all heard that we should do unto others as we’d have them do unto us, but there’s a catch! Not everyone wants the same things. So, providing service based on what you would want may not satisfy your customer. In this module, you’ll learn...
Building Inclusion Module

Building Inclusion Module

When we can overcome the urge to judge someone who thinks and works differently, we have an easier time overcoming other biases. This module helps participants break down judgments, use benign terms to describe behavioral preferences, and have more productive...
Friends & Family Circles

Friends & Family Circles

After seeing how IFM breaks down judgment and improves mutual respect, so many of our business clients told us they want to get people in their personal circles to participate as well. So we’ve made it easy to invite friends and family, share results with each other,...